Frequently Asked Questions

How do i Place an Order ?

Orders can be made directly through our website. Just choose your Products, add to cart, and checkout securely. When a lamp is sold out, its price will no longer be displayed on the homepage, but you can still view it by clicking into the product page.

When Will Product Dispatch After Placing Order ?

Most of the Order Will Dispatched within 2 Days , You will get a mail when Dispatched 

How Can I Track my Order ?

Once your Product is shipped, a tracking link and your shipping confirmation will be sent via SMS and email respectively.

I didn't receive my lamp yet, what do I do?

If your lamp hasn’t arrived, please email us at jagan96442@gmail.com. We’ll promptly check the status of your order and ensure it gets delivered to your doorstep.

I changed my mind, can I return my lamp?

Yes. If your lamp has no damages, you can request a return within 7 days of receiving it, we’ll issue a full refund. Please note that the item returned must be in its original condition.

What if my Product Arrived Broken ?

We take great care in our packaging, but if your piece is damaged in transit, contact us immediately—we’ll fix it.

Please contact us at jagan96442@gmail.com with clear photos of the packaging, broken part and details within 7 days of your package’s arrival.

What Bulb are Your Lamps Compatible with ?

We recommend using LED bulbs under 7 watts for all lamps. This ensures energy efficiency, low heat output, and safety especially with 3D-printed materials. Do not use incandescent or halogen bulbs.

What Material is this made of ?

Our lamps are made from polylactic acid, also known as "PLA", which is derived from natural plant-based materials like sugarcane and cornstarch.

 

PLA is technically biodegradable, but only under industrial composting conditions which involve sustained high temperatures (around 58°C / 136°F), controlled humidity, and microbial activity. In a normal home setting, your  lamp will not biodegrade or crumble in your home after 20 years. It’s designed to last especially in indoor, dry conditions.

How Do I Clean my Lamp ?

Just wipe it with a soft, dry cloth. Avoid direct sunlight and moisture to maintain its pristine condition.